Updated: November 2025
1. You are receiving SMS messages (“messages”) from Regional Management Corp. (“Regional” or “Regional Finance”) because you opted in to receive account servicing messages when you applied for a loan. You may also receive promotional messages because you opted in to messaging when you logged in to our Online Account Management system and/or because you completed a marketing text opt-in form on our website.
2. So long as you are opted in, you will continue to receive messages. You can manage your subscription to messages by following these instructions. To cancel SMS messages at any time, just text “STOP” to unsubscribe. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from that number. If you want to opt-in again, just reply “START” to the phone number you unsubscribed from, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance.
4. Carriers are not liable for delayed or undelivered messages.
5. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, please contact your wireless provider.
6. Please keep in mind that we cannot guarantee that communications sent via SMS messaging are secure because there are certain aspects of SMS message usage that we are unable to control. If you need to send confidential information to Regional, do not send it via SMS messaging. For customers, please instead call us, visit one of our branches, or send the information via U.S. mail. For job applicants, please call or email your recruiter.
7. If you have any questions regarding privacy, please read our Privacy and Cookie policies here.
8. Text messages sent between you and Regional may be stored by Regional.
