You are not alone. We want all of our customers to receive clear and accurate information about our products and services. Check out our FAQ topics below.
Your account number can be found in these places:
Yes. Regional Finance Online Account Management allows you to conveniently manage your loan on your computer or mobile device. Once you have registered, when you log in, you can:
Don’t have Online Account Management yet? Register today to get started.
Please verify that you are using the correct account number and information required to register. If you need your account number please call your branch. If still not able to register, please contact Customer Support at (844) 303-3980.
Your User ID is the email address you used to register for Online Account Management. Don’t have Online Account Management yet? Register today to get started.
If you need to reset your password, click on the Forgot Password link on the Sign in Page and follow the steps to reset your password.
Call your branch to update your contact information OR
To update your contact address, phone, email and password in Online Account Management, please follow these steps:
You will receive a confirmation email once your request is complete.
Please note: Updating your email address will update your Online Account Management User ID.
Did you register for Online Account Management? If not, Register Here. If still not able to log in, please contact Customer Support at (844) 303-3980.
Please contact Customer Support at (844) 303-3980 for help with your security questions.
All lenders charge interest for your use of their money over a period of time.
If disclosed, you can find your interest rate in the Promise to Pay; Finance Charges section of your loan contract.
The APR is your total interest due plus loan fees, stated as an annualized rate.
Regional Finance works with furniture, appliance and retail stores to provide customer funding for merchandise purchases. The store may have submitted your information to Regional Finance to see if you qualified for a loan from us.
If you have been, or currently are, a customer of Regional Finance you can request that we remove your name from future solicitation mailings by:
If you want to stop prescreened loan offers from all lenders, you can:
OR Contact each credit bureau directly –
Contact your local branch for assistance.
No. Please bring the check to your local branch. We will ask you to endorse it and we will then apply it toward the amount owed on your loan.
Contact your local branch to cancel Life, Disability or Involuntary Unemployment Insurance.
If you wish to cancel your Personal Property or Vehicle Insurance, please provide proof of your coverage that shows Regional Finance as Loss Payee for that policy.
Please contact us for clear and accurate information about our services.
We’re happy to provide answers and solutions for your concerns.
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Customers: Online Account Management
You can prequalify for your personal loan online in just minutes by clicking prequalify now. Or, if you prefer, call or stop by your local branch to get the process started. Our loan specialists can answer any questions you may have such as what a personal loan is, understanding personal loan interest rates, and how to qualify for a personal loan. We’ll help you fill out an application for the type of loan that fits your needs.